ProjectseloClienteFac

eloClienteFac

Active

Customer Self-Service Invoicing Portal

100%

Self-Service

-80%

Support Calls

Direct

PAC/SAT Submission

< 2s

Invoice Lookup

About eloClienteFac

A customer-facing invoicing application where customers can look up invoices by reservation number or ticket number, then submit them directly to PAC / SAT for fiscal compliance. The portal includes full invoice history with search, filtering, and download capabilities.

The Challenge

Customers had to call or email accounting to request invoices, then wait for manual processing and submission to PAC / SAT. The process was slow, error-prone, and generated a high volume of support requests.

Our Solution

eloClienteFac gives customers a self-service portal to look up invoices by reservation or ticket number, review details, and submit directly to PAC / SAT. Full history and status tracking eliminate the need to contact accounting.

Key Features

Invoice lookup by reservation number or ticket number

Direct submission to PAC / SAT for fiscal stamping

Full invoice history with search and filtering

PDF and XML invoice download

Customer self-service — no calls to accounting

Real-time status tracking of fiscal submissions

Performance Metrics

Self-Service100%

PAC/SAT IntegrationDirect

Lookup Speed< 2s

Support Reduction-80%

Technology Stack

Node.jsTypeScriptSupabasePostgreSQLREST APIVercel

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